PropFuel is a SaaS conversational member engagement platform that makes it easy for associations to capture, analyze and take action on member feedback to drive revenue and deeper member engagement. PropFuel drives retention with questions over email that capture member needs and immediately respond with custom actions directing them to resources and tools that meet their individual needs. PropFuel drives engagement from members starting with questions to gain context and take action with automated workflows based on their answer, all leading towards renewed memberships.
The integration with the AMS consists of several web methods:
- GetChangedMembers- Gets the list of members whose data has changed since the date provided. This list consists of the unique Contact ID number.
- GetMemberDetails- Gets the member’s contact details, like name, address, email, phone, etc., activities, and any additional demographic details that should be synced to their online profile.
- GetMemberSecurityGroups- Gets all the security groups to which a member currently belongs. Security Groups are any groups which can provide security access to information in the social media system.
- GetSecurityGroupMembers- Gets all of the members of a given Security group. Security groups are things like chapters, committees, councils and member types.
- addResponse- Add a list code response to a contact.
The Get methods above are used by PropFuel to get contact information from the AMS and send them messages. The addResponse method allows PropFuel to writeback a contact's responses to List Codes in the AMS based on the response to a given question. Within PropFuel, you can choose the List Code based on the Group Type, Group Code, Master Code, and any notes to be written back for a selected response.
This can be used for general List Codes or Demographics, but not Opt in/out as they are stored differently in the database.